Years of Experience
Outlets
Million Passengers
Cities
Travel Food Services (TFS) is India's largest and fastest growing F&B operator in travel retail segment. At TFS, culinary innovation coupled with operational excellence is the key to delivering exceptional dining experience to our guests.
TFS has been catering to people on the move with variety of cuisines available at diverse formats like restaurants, cafés, bars, food courts and lounges at airports, railway stations and highways. TFS has a team of internal executive chefs, celebrity-chefs and restaurateur partners that personally develop our menus basis the taste and preferences of the guest.
With over 50 Years of legacy and footprints across India's topmost metros, has placed TFS at a distinct leadership position with a broad portfolio of c. 70 franchised, owned and bespoke local brands, we craft unforgettable dining experiences for over 370 hundred thousand passengers every day.
Our rich portfolio consists of iconic International & National brand partners like KFC, Domino's, Krispy Kreme as well as strong in-house brands like Dilli Streat and Nourish, offering an expensive assortment of carefully crafted and well curated cuisines.
TFS operates the best lounges in the country. Our presence extends across Mumbai, Chennai, Kolkata, Nagpur and Visakhapatnam and is fast spreading to other cities too. TFS manages the Mumbai International lounge in partnership with Performa, a Gate-group company highly regarded worldwide for designing, managing and servicing airport lounges. TFS also manages and operates 13 Airport lounges at Mumbai, Kolkata, Nagpur & Chennai, a first of its kind Executive Lounge at Vizag Railway Station and a premium transit hotel, 080 Transit, at Bangalore.
TFS strives to innovate to enhance customer experience continuously; to such a degree, we introduced an award winning concept of delivering “Fresh food from anywhere in the Airport delivered at your convenience" through our proprietary technology - Food@Gate. A passenger can order a meal sitting anywhere in the Airport via Food@Gate, here all brands, all menus from the entire terminal are available. Our Segway Delivery Team delivers the food where the passenger is sitting and they can pay on delivery.
TALENT
TO HIRE, NURTURE AND DEVELOP PASSION INTO SKILLS
TASTE
TASTE AS AN ESSENTIAL INGREDIENT
TRAFFIC
TO BE PRESENT IN A HIGH TRAFFIC, CHALLENGING, FAST PACED MARKET
TECHNOLOGY
TO SERVE CUSTOMERS THROUGH INNOVATION IN TECHNOLOGY
CUSTOMER CENTRICITY
TO CREATE DELIGHTFUL CUSTOMERS EXPERIENCES IN EVERY TRANSACTION
TFS commences operations at Mumbai Terminal 1B in July 2009. All F&B outlets at this airport as of 2022 are still operated and managed by TFS with 2 successful contract renewals.
TFS launches operations at Delhi Terminal 3 started in July 2010.
TFS begins its first International assignment with signing & commencement of operations at Muscat & Salalah airports in Oman
TFS wins Master Franchise rights for “RELAY”, the leading CTN store in the travel sector. The 1st Outlet started at Delhi T1. We are on an expansion sprint since then, with 26 outlets across India operated under the “Travel Retail Services” brand.
TFS starts with 14 units in 2014, with our constant dedication to culinary innovation and service excellence we have now grown to 59 units.
TFS ventures into Lounge operations at Mumbai T2 through a joint venture with GateGroup. GVK lounge is fully operational from November 2014. Awarded the “Asia’s Leading Airport Lounge” in 2015 & 2016 and “World’s Leading Airport Lounge – First Class” in 2015 & 2016 by World Travel Awards.
TFS begins its relationship with Chennai Airport with 16 units in 2014 and as of end 2016, proudly owns manages and operates over 60 units.
Travel Club catering to mainly Loyalty program customers commences operations on March 15, 2016 and GVK Lounge (Domestic) starts subsequently on October 01, 2016
With a commitment to Transform Travel in mass markets, TFS ventures into Railways with the building of international standard food courts at Vishakhapatnam & Pune Railway Station. The award winning “Raildhaba” is currently operational at Vijayawada and Madurai Railway Stations as well.
